I posted the following letter on Funnybook a few hours ago today (Sunday, November 11, 2012). When you read it, you’ll see what happened. Some on Funnybook supported me and said this was indeed petty of Applebee’s. So far, only one person failed to see things through my eyes. This person made judgmental and harshly critical comments and said that my letter was “too long” and was “causing a stink” all before he said that he thought that I was the one who was being petty. Then the person added that he hopes I “don’t get mad“. Well, I certainly wasn’t happy with his comment but like the mature person, I said that his opinion was noted. (sigh)
Regardless of whether you readers agree or disagree, I’m not asking for negative opinions here on my blog about a situation which happened in MY life and happened to be a personal experience. Yes, I got judged harshly but I made a final comment in response to that one person because I don’t believe in conducting an argument with anyone who has no clue or all the facts to things happening in my life, especially on Funnybook. Anyway, without further ado, here is my letter to Applebee’s, posted to their Funnybook page and shared here simply to be real of what happened to ME and how I felt.
I visited your establishment this evening (Sunday, November 11, 2012) on Tittabawassee Road in Saginaw, Michigan. It was 5:30pm and I’d just gotten off a long day of work. I figured that since you were giving a free meal to active duty and retired veterans on Veterans Day, that I, as a retired U.S. Navy veteran, would stop by to get mine. Due to other obligations, I knew I would not be able to stay to eat the meal at Applebee’s so I decided I’d get it to go. When I made that request of your door greeter, I was told “no”; that it was not Applebee’s policy to allow meal-to-go under the “Free Meal to Veterans” promotion. I asked to see the manager to confirm this. After waiting for about ten minutes, the manager finally arrived to greet me. I identified myself as a veteran and made the same “meal-to-go” request. I asked him why couldn’t people, in particular veterans, who could not stay or who had no desire to stay at Applebee’s for whatever reason, get their meal to go. The manager said something to the effect that “it was not Applebee’s policy to allow meals to-go under the “free meal to veterans” promotion due to the goal of wanting to have veterans dine together at Applebee’s” (or words to that effect).
Mind you Applebee’s, your establishment on Tittabawassee Road was already crowded (as is normally the case on Sundays), both in the general seating area, at the bar, and by or in the foyer where customers wait to be seated. I asked the manager if Applebee’s still had a meal-to-go policy for customers in general. He said “yes”. I asked, “Other than my being a veteran, and the meal you’re offering being free, what is the difference between me and another customer requesting a meal to go?” The manager seemed stumped by this logical question and retorted with some comment to the effect that “If they [Applebee’s] gave me a meal to go they would have to do for everybody [meaning every veteran].” I explained that I was not “everybody” but even if another veteran had come in and wanted his/her meal to go, that would in no way hurt Applebee’s. At this point, the manager stated that he would go confirm the policy with the General Manager. I waited five more minutes before this first manager returned, only to repeat to me that “no veteran will be allowed to have a free meal to go under the Veterans Day promotion.”
Applebee’s, while I can appreciate your offering to give a free meal to veterans, you have, at the same time, taken upon yourself to be selfish, petty and even hypocritical with your “promotion of appreciation” to the veterans of the United States of America. Clearly, you have demonstrated as one does when they say they will do one thing but at the same time, maintain some hidden string attachment to such an offer. Rather than be friendly and make harmless allowances to those who may need or require it, you, Applebee’s, would rather be trivial with the details and play childish games with your “free meal to veterans” promotion offer; I’m talking about me and other men and women who have taken and followed orders which have often threaten our safety and our lives. How dare you!
Applebee’s, you acted with little to no understanding that not everyone has the luxury of convenience to sit in one of your establishments to eat a meal just because you say it has to be. There are customers who need their meal to go for various reasons. Your manager confirmed to me that you have still have “meal to go/carry out” program. I already know that you do because on non-VETERANS DAYS, I’ve ordered such from one of your establishments in this area. But now, because you have a promotion giving away something that is FREE… to a VETERAN, no less, your program does not apply. This makes no damn sense. I have to wonder that if Applebee’s is willing to be this petty, what else is Applebee’s willing to do or not do with regards to its customers, especially a Veteran?
Well Applebee’s congratulations. You have lost THIS Veteran as a customer! I will tell others of your restrictive pettiness and hypocrisy regarding this incident. Please understand: I did not need your “free” meal but since you seemed so kind and gracious for my military service, like any soldier, I decided to take you up on your offer. However, I see that you have some hidden, baseless exceptions that are applicable to one group but not another – for the same thing, with the other difference being MONEY. To me, this falls dangerously close and along the lines of bias against the military and against the veterans who have made more costly sacrifices than the pounds of food you throw away in the garbage each night. I cannot and will not support ANY establishment that shows itself discriminate or unfriendly to veterans. Consider Applebee’s Grill & Bar added to my list of such places of questionable character with regard to the fair treatment of America’s veterans.
– G E “RobFather” Robinson, Sr., USN, (Ret)”
People comment about things that affect them negatively all the time. I only want people to respect the fact that I shall be no different.